This Privacy Policy explains how DAD'S Auto ("we", "us", "our") collects, uses, discloses and safeguards your information when you visit our website or engage our vehicle servicing and repair services. By using our website you agree to the terms of this policy.
1. Information we collect
We may collect personal information that you voluntarily provide to us, including your name, contact number, email address, vehicle details and any message content submitted through our contact form or by phone, email or in person.
2. How we use your information
- To respond to enquiries and provide quotations.
- To schedule bookings and communicate about work performed on your vehicle.
- To keep service history records for warranty and safety purposes.
- To comply with our legal and regulatory obligations.
3. Sharing of information
We do not sell your personal information. We may share information with trusted third parties (such as parts suppliers or specialist sub-contractors) strictly to the extent necessary to perform the services you have requested, or where required by law.
4. Data security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. No method of transmission over the internet is however completely secure.
5. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse site traffic. You can control cookies through your browser settings.
6. Your rights (POPIA)
In accordance with the Protection of Personal Information Act (POPIA) you have the right to request access to, correction or deletion of the personal information we hold about you. To exercise these rights please contact us at edenvale@dadsautosa.com.
7. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
8. Contact us
For any questions about this Privacy Policy or our data practices, please contact us at 010 023 3408 or edenvale@dadsautosa.com.